Features
DEDICATED MISSED CALL NUMBER SETUP
EASY-TO-REMEMBER 10-DIGIT CAMPAIGN NUMBER CUSTOM AUTO-REPLY SYSTEM VIA SMS OR WHATSAPP 24x7 ACTIVE, ZERO NETWORK DEPENDENCY
AUTOMATED IVR CALL FLOW DESIGN
MULTI-LANGUAGE CALL MENUS (PRESS 1 FOR SUPPORT, 2 FOR INFO, ETC.) CANDIDATE’S VOICE MESSAGE AS GREETING ISSUE COLLECTION OR VOLUNTEER ENROLLMENT VIA KEYPRESS
VOTER SUPPORT & QUERY MANAGEMENT
CALLERS CAN REGISTER GRIEVANCES OR QUESTIONS LINKED TO SUPPORT TEAM FOR FOLLOW-UP CALLS AUTOMATED “THANK YOU” & FOLLOW-UP MESSAGE SYSTEM
VOLUNTEER & DONOR DATA COLLECTION
MISSED CALL TO JOIN AS VOLUNTEER OR CONTRIBUTE DATA CAPTURED: NAME, LOCATION, INTEREST TYPE AUTOMATIC ADDITION TO CAMPAIGN CRM / BROADCAST LIST
DAILY CALL LOG REPORTING
TOTAL MISSED CALLS RECEIVED UNIQUE CALLERS, LOCATION MAPPING, TIME-WISE DATA DOWNLOADABLE LEAD SHEETS FOR FIELD TEAMS
WHATSAPP & SMS INTEGRATION
AUTO-MESSAGE AFTER MISSED CALL: WHATSAPP OR SMS LINK TO JOIN GROUPS, SEE CANDIDATE PROFILE, OR REGISTER SUPPORT MULTI-TEMPLATE MESSAGING BASED ON CAMPAIGN PHASE